Health and Safety policy

Man and Van Croydon Health and Safety Policy

This Health and Safety Policy sets out how Man and Van Croydon manages risks and protects the health, safety and welfare of employees, contractors, customers and members of the public during the provision of removal and transport services. Our aim is to carry out every move, collection and delivery in a safe, responsible and professional manner.

Our Health and Safety Commitment

Man and Van Croydon is committed to maintaining high standards of health and safety across all operations. We will take all reasonably practicable steps to prevent injury, ill health, property damage and environmental harm arising from our work activities. Safety considerations form an integral part of planning and carrying out every removal job.

We recognise that safe working is a shared responsibility. Management, staff, contractors and customers all have a role to play in ensuring that moving and transport activities are conducted safely and with respect for others and their property.

Management Responsibilities

Management at Man and Van Croydon is responsible for providing effective health and safety leadership. This includes:

Assessing risks associated with removal work, loading and unloading, driving, and work at collection and delivery addresses.

Providing staff with appropriate guidance, instructions and information for carrying out tasks safely.

Ensuring that vehicles and equipment are maintained in a safe and roadworthy condition.

Allocating adequate resources for safety measures, including training, vehicle checks and protective equipment where required.

Investigating incidents, near misses and customer safety concerns, and implementing corrective actions to prevent recurrence.

Employee Responsibilities

All employees and regular contractors working on behalf of Man and Van Croydon are required to:

Take reasonable care of their own health and safety and that of others who may be affected by their actions.

Follow all safety instructions, procedures and safe systems of work provided by the company.

Use vehicles, equipment and any protective items correctly and report any defects or hazards immediately.

Report all accidents, injuries, near misses and unsafe conditions as soon as possible.

Cooperate with management in implementing and improving health and safety measures.

Customer and Public Safety

We take steps to minimise disruption and risk to customers, neighbours and the general public while our removal teams are working. Our staff will:

Park and position vehicles responsibly, taking account of traffic, access routes and emergency exits.

Use safe lifting and carrying routes through properties, keeping walkways as clear as reasonably possible.

Avoid blocking entrances, stairwells, fire exits and shared access areas wherever it is reasonably practicable to do so.

Advise customers of any immediate risks identified at their premises, such as loose flooring, poor lighting or restricted access, and agree safe working arrangements before proceeding.

Risk Assessment and Safe Working Practices

Before and during each job, our teams consider the specific risks associated with the property layout, access, items to be moved and journey routes. Factors assessed include:

Stairs, tight corners, long carrying distances and changes in floor level.

Heavy, awkward or fragile items requiring particular handling methods or additional manpower.

Weather conditions, lighting and surface conditions such as wet, icy or uneven ground.

Vehicle access, loading locations and traffic management on residential streets or commercial sites.

Where significant risks are identified, work methods will be adapted, for example by using additional staff, adjusting parking or loading arrangements, or declining to move items that cannot be handled safely with available resources.

Manual Handling and Lifting

Manual handling is a core part of removal services and is carefully managed to reduce the risk of strain and injury. Our approach includes:

Using team lifting techniques for heavy or bulky items.

Planning routes before moving large objects to avoid unnecessary twisting, overreaching or carrying over long distances.

Using handling aids where available and appropriate, such as trolleys or sliders.

Refusing to attempt lifts that are judged unsafe given the size, weight or condition of an item, or the constraints of the property.

Encouraging staff to work within their physical limits and to request assistance whenever needed.

Vehicle, Driving and Road Safety

Man and Van Croydon recognises that a large proportion of risk arises from driving and loading activities. We take the following measures:

Ensuring that drivers hold the correct licences and are authorised to drive the vehicles they operate.

Conducting regular checks on vehicles, including tyres, lights, brakes and load securing equipment.

Loading vehicles to maintain stability, preventing overloading and ensuring items are secured to avoid movement in transit.

Promoting safe driving practices, including adherence to speed limits, avoidance of distractions and compliance with road traffic laws.

Planning routes with regard to access restrictions, low bridges, weight limits and residential considerations where possible.

Housekeeping and Site Conditions

Good housekeeping is essential to safe removal work. Our teams are instructed to:

Keep working areas, doorways and stairs as clear as reasonably possible during loading and unloading.

Place tools, packing materials and equipment where they do not create tripping hazards.

Take care to avoid damage to property, fittings and fixtures when moving goods.

Leave areas in a reasonably clean and safe condition once work is completed.

Training, Information and Supervision

Man and Van Croydon ensures that staff receive appropriate information and guidance relevant to their roles. This may include:

Instruction on safe lifting and carrying techniques relevant to removal work.

Guidance on safe loading, securing of goods and vehicle checks.

Information on reporting procedures for incidents, hazards and near misses.

Ongoing supervision and feedback on working practices to encourage continuous improvement.

Continuous Improvement and Policy Review

This Health and Safety Policy is reviewed regularly to ensure it remains appropriate for the nature and scale of our removal operations. We consider feedback from staff and customers, learning from incidents and changes in best practice to update our procedures where necessary.

By following this policy, Man and Van Croydon aims to provide a reliable, efficient and safe removal service, protecting our people, our customers and the wider community throughout every move.



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Contact us

Company name: Man and Van Croydon Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 26 Progress Way
Postal code: CR0 4XD
City: London
Country: United Kingdom

Latitude: 51.3754290 Longitude: -0.1212800
E-mail:
[email protected]

Web:
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